About DockOps
Born from decades of firsthand ILA experience on the docks of Florida, DockOps brings workforce-first technology to port operations—modernizing without breaking the union workflows that members depend on.
Built from the Inside Out
DockOps didn't start in a tech lab. It started on the docks of Florida — inside the daily operations of the local ILA, where dispatch, payroll, grievances, and member records were managed through a patchwork of paper logs, spreadsheets, phone calls, and institutional memory.
For years, the men and women of the local ILA made it work. Shape-ups were called by voice, timesheets were filled out by hand, and payroll discrepancies were caught only when a member noticed the numbers didn't add up. Certifications lived in filing cabinets. Seniority was tracked in binders. Dispatch decisions depended on who was in the room and what they remembered.
The system worked — but it wasn't built to scale, to audit, or to give individual members real-time visibility into their own work records. As port operations evolved and administrative burdens grew, it became clear that the union needed a digital partner that understood its culture, not just its data.
That's where DockOps was born: at the intersection of union expertise and modern technology, designed by people who've lived the workflows it aims to improve.
Arndrea
CEO, Hello Peace · DockOps Co-Founder
Arndrea grew up in and around the operations of the local ILA on the docks of Florida. Her family is deeply rooted in the longshore community — part of the local ILA for generations, contributing to the union's leadership and day-to-day operations at the port.
That proximity gave Arndrea something rare in the technology world: genuine, firsthand understanding of how longshore work actually operates. She didn't learn about dispatch rotations, shape-up procedures, seniority enforcement, and grievance workflows from a requirements document — she saw them play out every day. She understands the unwritten rules, the human dynamics of the union hall, and the trust that holds the system together.
When Arndrea recognized that the union's administrative systems — dispatch tracking, dues management, payroll reconciliation, member records — were straining under the weight of manual processes, she saw an opportunity not to replace the workflow, but to reinforce it. The goal was never to automate longshoremen out of their processes. It was to give them better tools to do what they were already doing.
As CEO of Hello Peace and co-founder of DockOps, Arndrea leads the product's strategic direction. She bridges the gap between the ILA members who use the platform daily and the engineering team building it. Her deep understanding of union culture ensures that every feature — from check-in flows to grievance tracking to payroll verification — respects the way longshoremen have always worked while bringing transparency, speed, and reliability that manual systems can't match.
Arndrea's leadership is guided by a core conviction: technology should empower working people, not displace them. DockOps reflects that philosophy in every design decision — it's workforce-first software built by someone who knows the workforce personally.
At a Glance
- Role
- CEO, Hello Peace
- Focus
- Product Strategy & Union Relations
- ILA Connection
- Local ILA — Florida
- Expertise
- ILA Workflows, Dispatch Operations, Union Administration
"We're not building technology that replaces the way longshoremen work. We're building technology that makes the way they already work visible, accountable, and easier."
Why DockOps Exists
The ILA has been clear: technology should serve workers, not replace them. DockOps was built on that principle.
Manual Processes Don't Scale
Paper timesheets, handwritten logs, and phone-based dispatch served the union well — but as operations grew, so did the gaps. Missed entries, payroll discrepancies, and administrative bottlenecks became harder to manage.
Members Deserve Visibility
Longshoremen had no easy way to verify their own hours, check certifications, or track payroll accuracy. DockOps puts that information directly in their hands — on mobile, in real time.
Union Workflows Are Unique
Off-the-shelf HR and dispatch software wasn't built for seniority-based shape-ups, gang assignment logic, or ILA-specific dues and strike fund tracking. DockOps was purpose-built for how unions actually operate.
Leadership Needs Audit-Ready Data
Union administrators need defensible records for grievances, dues reporting, and compliance. DockOps replaces institutional memory with structured, timestamped, role-based workflows.
Technology With, Not Against
The ILA has fought hard to protect members from job-killing automation. DockOps is the opposite — it's a tool that makes human workers more effective, not expendable.
Built to Expand
Starting on the docks of Florida means DockOps was tested in real conditions. Now it's being developed for ILA locals across the country — same principles, same workforce-first approach.
Meet the Team
DockOps is built by a team that combines deep union domain expertise with modern software engineering — led locally and supported by over 20 professionals across multiple continents.
Arndrea
CEO, Hello Peace
Brings deep expertise in ILA union workflows and dock operations, combining firsthand operational insight with strategic vision. Leads product direction and ensures DockOps stays true to the realities of longshore work.
Justin
President, Infraxio
Founder of Infraxio, Justin leverages his IT background to architect scalable, people-first software. Leading a global team of 20+ professionals, he focuses on creating lasting impact for ILA members through better technology and employee experiences.
Global Engineering Team
DockOps is supported by over 20 seasoned professionals across the United States, Philippines, Pakistan, India, Australia, Venezuela, and Colombia — including full-stack developers, QA testers, UI/UX designers, and administrative specialists. This distributed structure enables around-the-clock development while maintaining consistent quality and culturally attuned perspectives.
Workforce-First Technology
DockOps modernizes systems while preserving the structure longshoremen and union leadership rely on — making operations clearer, faster, and more transparent without disrupting the culture that holds the workforce together.